Return and Shipping Policy

Shipping Policy

All digital orders will receive access within 24 hours. We process shipping status orders within 2-3 days.

We ship via postal media rate which can take up to 7 days.  Some print materials such as our E-Lit books may require an additional 5-7 days if we have to print your order.

Shipping costs are determined based on the product you order and your location and will be shown in your cart before you process payment.

Return Policy

We strive to be sure you are pleased with our products, but we do understand not all our products are for everyone. We would appreciate you reaching out and communicating to see if we can help you understand more about the product and be able to use the product you ordered or perhaps choose another item to compensate you. This would be very kind of you, but not necessary. 

If you’re not satisfied with your purchase, you may return it for a refund. We will issue a refund for the purchase price of the item plus any applicable taxes to your original form of payment for items returned within 30 days after the delivery date. All returned items must be in their original condition. Shipping fees are not refunded. Digital items are nonrefundable. Subscriptions are refundable on a prorated basis. 

If you are sending us a return because you were not sent the item(s) you ordered, indicate that when you ship the item(s) by letting us know what you were supposed to receive so the warehouse knows how to process the return.
Returns should be sent to: 

CI Liftoff 

205 E 6th ST 

Rincon Ga 31326 

Please Note: Your packing slip is not a prepaid label. You will be required to pay for return shipping. Shipping charges are non-refundable